FAQ
Straight answers.
How the agent works, how scoring stays honest, what you're charged for, and how we handle your data.
Automation & control
No. Every account starts in Review mode, and you approve every application yourself. Hybrid and Auto stay off unless we turn one on for your account because you asked. You approve it once, and you can turn it off in one step. Submissions coming soon.
Review: You look over and approve every application yourself.
Hybrid: Built to send the ones that clear your rules and ask you about the rest.
Auto: Works within your eligibility rules and the roles, locations, and limits you set, and logs its actions so you can see them.
Live submissions aren't turned on yet.
Yes, from the Agent controls page. Broadening your criteria shows an estimate of the change in eligible roles before you save.
Matching & truthfulness
Deterministic eligibility checks run first, so hard blockers (like a required license) always win. Then requirement-by-requirement matching, semantic similarity and your preferences are combined with published weights. The AI can explain the score, but it can't quietly change it.
No. Every line in a tailored résumé or cover letter is linked to a fact you verified in your career profile. If there's no evidence for a claim, AmazApply doesn't write it — and our release process fails if generated documents contain unsupported qualifications.
They're never inferred. Demographic questions use only the answer you explicitly chose — including ‘decline to self-identify’. Eligibility facts like work authorization, clearance and salary come only from you, never from a guess.
Credits & billing
Only applications that are submitted and confirmed. Failed, unsupported, duplicate and unconfirmed attempts never use a credit.
No. Tailored résumés and cover letters are included with Pro. We don't charge a separate subscription for them.
Privacy & data
Your data is scoped to you. Support can only view a specific account with an elevated, audited role, and answers to sensitive questions are never displayed even then. Files live in private storage reachable only through short-lived signed links.
Anytime, from Settings → Privacy & data. Export a full snapshot, or delete individual documents, your applications, your profile, or your entire account. Deletion cascades and removes your stored files.
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